Delivery Information

Free Delivery Logo - £35.00

********** SPECIAL OFFER on DELIVERY RATES **********

Up to 2Kg for Mainland UK, Scottish Highlands & Islands, Northern Ireland, Isle of Man, Scilly Isles & Channel Islands

  • £4.00 for 2nd Class Recorded 2-3 Day Shipping Under £35 Spend (0-2Kg).
  • FREE for 2nd Class Recorded 2-3 Day Shipping Over £35 Spend (0-2Kg).
  • £4.55 for 1st Class Recorded 1-2 Day Shipping Under £35 (0-1kg).
  • FREE for 1st Class Recorded 1-2 Day Shipping Over £35 (0-1kg).
  • £6.50 for 1st Class Recorded 1-2 Day Shipping Under £35 (1-2kg).
  • £2.50 for 1st Class Recorded 1-2 Day Shipping Over £35 (1-2kg).

From 2-30Kg for Mainland UK

  • £7.00 for express 48 Shipping Under £50 Spend (2-30Kg).
  • FREE for express 48 Shipping Over £50 (2-30Kg).

From 2-30Kg for Scottish Highlands & Islands

  • £13.00 for express 48 Shipping Under £50 Spend (2-30Kg).
  • £5.00 for express 48 Shipping Over £50 (2-30Kg).

From 2-30Kg for Northern Ireland, Isle of Man, Scilly Isles

  • £16.50 for express 48 Shipping Under £50 Spend (2-30Kg).
  • £7.50 for express 48 Shipping Over £50 (2-30Kg).

From 2-30Kg for Channel Islands – Jersey & Guernsey

  • £9.00 for euro priority Shipping Under £50 Spend (2-30Kg).
  • £2.00 for euro priority Shipping Over £50 (2-30Kg).

We are now using Parcel Force for our heavier items (from 2 – 30KG) & we use Royal Mail 1st or 2nd Class Recorded for all items up to 2KG!

For express 48 Deliveries – Orders have to be placed with us by 11 AM!!

Collections from us are Monday to Friday. So please don’t place an order on a Saturday and expect to get it by Monday Morning!!

Normal Delivery charges vary according to the weight of goods ordered.

For Delivery to the Mainland UK, with some exceptions as listed below, the Charges will be:-

  • £4.00 for 2nd Class Recorded 2-3 Day Shipping Under £50 Spend (0-2Kg).
  • FREE for 2nd Class Recorded 2-3 Day Shipping Over £50 Spend (0-2Kg).
  • £6.50 for 1st Class Recorded 1-2 Day Shipping Under £50 (0-2kg).
  • £2.50 for 1st Class Recorded 1-2 Day Shipping Over £50 – Under £75 (0-2kg).
  • FREE for 1st Class Recorded 1-2 Day Shipping Over £75 (0-2kg).
  • £7.00 for express 48 Shipping Under £50 Spend (2-30Kg).
  • £2.50 for express 48 Shipping Over £50 – Under £75 Spend (2-30Kg).
  • FREE for express 48 Shipping Over £75 Spend (2-30Kg).
  • Any Order Over 30KG then you will have to Contact Us for a Quote or maybe use our Local Delivery Service below.

Ask us about our Free ‘Local’ Delivery Service for Heavier / Bulky Items or for Large Orders.
Minimum Spend applies of £100.00 & you must be within a 100 mile Radius of our location to apply.

For the Scottish Highlands & Islands see below:-

  • £4.00 for 2nd Class Recorded 2-3 Day Shipping Under £50 Spend (0-2Kg).
  • FREE for 2nd Class Recorded 2-3 Day Shipping Over £50 Spend (0-2Kg).
  • £6.50 for 1st Class Recorded 1-2 Day Shipping Under £50 (0-2kg).
  • £2.50 for 1st Class Recorded 1-2 Day Shipping Over £50 – Under £75 (0-2kg).
  • FREE for 1st Class Recorded 1-2 Day Shipping Over £75 (0-2kg).
  • £14.00 for express 48 Shipping Under £50 Spend (2-30Kg).
  • £10.00 for express 48 Shipping Over £50 – Under £75 Spend (2-30Kg).
  • £7.50 for express 48 Shipping Over £75 Spend (2-30Kg).
  • Any Order Over 30KG then you will have to Contact Us for a Quote.

For Northern Ireland, Isle of Man & Scilly Isles

  • £4.00 for 2nd Class Recorded 2-3 Day Shipping Under £50 Spend (0-2Kg).
  • FREE for 2nd Class Recorded 2-3 Day Shipping Over £50 Spend (0-2Kg).
  • £6.50 for 1st Class Recorded 1-2 Day Shipping Under £50 (0-2kg).
  • £2.50 for 1st Class Recorded 1-2 Day Shipping Over £50 – Under £75 (0-2kg).
  • FREE for 1st Class Recorded 1-2 Day Shipping Over £75 (0-2kg).
  • £16.50 for express 48 Shipping Under £50 Spend (2-30Kg).
  • £12.50 for express 48 Shipping Over £50 – Under £75 Spend (2-30Kg).
  • £10.00 for express 48 Shipping Over £75 Spend (2-30Kg).
  • Any Order Over 30KG then you will have to Contact Us for a Quote

For Channel Islands – Jersey & Guernsey

  • £4.00 for 2nd Class Recorded 2-4 Day Shipping Under £50 Spend (0-2Kg).
  • FREE for 2nd Class Recorded 2-4 Day Shipping Over £50 Spend (0-2Kg).
  • £9.00 for euro priority Shipping Under £50 Spend (2-30Kg).
  • £5.00 for euro priority Shipping Over £50 – Under £75 Spend (2-30Kg).
  • £2.50 for euro priority Shipping Over £75 Spend (2-30Kg).
  • Any Order Over 30KG then you will have to Contact Us for a Quote

ALL Items will be sent via a Tracked & Recorded Delivery Service. They will Require a Signature!

Tracking Numbers are sent to you via email after postage / collection.

Plus with Parcel Force items you will be notified via email / text about your orders delivery status.

 

International Delivery

CountryShipping Cost
Spend Under £50
Shipping Cost
Spend Over £50 - Under £75
Shipping Cost
Spend Over £75
Weight Allowed
0-30Kg
Timescale
Working Days
Austria£25.00£21.00£18.50Yes3-5
Belgium£11.50£ 7.50£ 5.00Yes3-5
Czech Republic£25.00£21.00£18.50Yes4-6
Denmark£20.50£16.00£13.50Yes3-5
France*£17.50£13.50£11.00Yes2-4
Germany£11.50£ 7.50£ 5.00Yes2-4
Hungary£25.00£21.00£18.50Yes4-6
Ireland£13.00£ 9.00£ 7.50Yes2-4
Italy£19.00£15.00£12.50Yes4-6
Luxembourg£11.50£ 7.50£ 5.00Yes2-4
Monaco£17.50£13.50£11.00Yes2-4
Netherlands£10.50£ 6.50£ 4.00Yes2-4
Norway£25.00£21.00£18.50Yes6-8
Poland£25.00£21.00£18.50Yes4-6
Portugal*£28.50£24.50£22.00Yes4-6
Slovakia£25.00£21.00£18.50Yes4-6
Spain*£27.00£23.00£20.50Yes4-6
Sweden£25.00£21.00£18.50Yes5-7
Switzerland£25.00£21.00£18.50Yes3-5

* Excludes certain Islands. Please contact us for more information. For any order over 30Kg then please Contact Us for a quote.

ALL Items will be sent via a Tracked & Recorded Delivery Service. They will Require a Signature!

 

Delivery Information

You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations within the Standard Delivery Charges, please see below text.

For express 24, express 12 & express 10 Next Day Deliveries orders have to be placed with us by 1pm!!

Please note that we are only able to deliver to addresses within the United Kingdom, but excluding the Isle of Wight, the Isle of Man, the Scottish Isles, parts of Scotland, Northern Ireland and the Channel Isles, unless a further charge is levied for these areas.
Please Contact us for Delivery Charges to these Destinations via Email: info@slickshifts.com or Phone: 07540 724686 and we will give you a Quote for Delivery.

We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed and therefore time is not of the essence. In any event, we will aim to deliver your goods within 30 days from the day after the day we received your order. If delivery is delayed beyond this time, we will contact you and either agree a mutually acceptable alternative date, or offer you a full refund.

You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

Refunds and Returns Policy

Returns policy
If you are a UK customer you have a statutory right to cancel your order within 14 days of receipt of goods. If you wish to exercise your right to cancel you must Email us at info@slickshifts.com, call us on 07540 724686 or write to us and return the products to:

SlickShifts Performance Cars, 112 Sheffield Road, Penistone, Sheffield, S. Yorks, S36 6HF

All items returned must be unused, in the original packaging and in a saleable condition. The exception to this rule is

Special orders these goods are not usually stocked, these items require a 50% deposit upon ordering.

All returns ordered incorrectly should be returned at your cost, please include a copy of you order and contact detail stating if you require a refund, exchange or replacement. We strongly advise using an insured postal service when returning goods back to us.

Faulty/Damaged Products
If in the unlikely event that any goods are found to be faulty, we will be happy to send you a replacement as soon as possible. We will arrange collection of the original goods which must be returned within 30 days of receipt.

Incorrect Orders
We do our very best to ensure that your order is supplied correctly, in the event that this is not the case please advise us within 48hrs of receiving your goods. Call our dedicated team on 07540 724686 or Email us at info@slickshifts.com. We will dispatch the correct goods as soon as possible and arrange collection of the incorrect goods.

BUSINESS TO CONSUMER – LETTER REQUESTING REFUND FOR FAULTY GOODS (SHORT-TERM RIGHT TO REJECT (30 DAYS))

(Date)

Dear (name),

[On (date), I purchased (description of item) from your branch located at (address)] (or) [On (date), I received (description of item) delivered by you as per your invoice number: (number)].

On (date), [I discovered the following serious defect(s)] (or) [It developed the following serious fault(s)]:

  • (details of defect(s)).

The Consumer Rights Act 2015 (‘the Act’) stipulates that all goods sold or supplied by you must be of satisfactory quality and fit for purpose. The fact that the item became faulty only (number) days after [purchase/delivery], and within the 30 day period set down in the Act, proves that it was inherently defective when I [purchased/took delivery of] it. In the circumstances, you are clearly in breach of the Act, and in breach of contract, and I am legally entitled to reject the item.

I am therefore writing to exercise my rights under the Act to a full refund of the purchase price of the item, which cost £(amount). A copy of my [receipt/proof of purchase] is attached. It is your legal obligation to pay for any necessary collection costs.

I look forward to receiving a satisfactory response from you, including your instructions for return of the item and your proposals for refund of the purchase price, without undue delay, and in any event within 14 days from the date of this letter.

Yours sincerely,

……………………………………………….

  1. Short-term right to reject – section 22 of the Act

If, when supplied, the goods do not meet the requirements of satisfactory quality/fitness for purpose etc., there is a short period during which the consumer is entitled to reject them. This short-term right to reject goods lasts for 30 days unless the expected life of the goods is shorter, as with highly perishable goods (the 30 days begin with the first day after all of the following have happened: ownership/possession has been transferred to the consumer, the goods have been delivered, and where installation is part of the contract, this has taken place).

If the consumer prefers, initially, not to exercise the short-term right to reject, they can, instead, ask for a repair or replacement, during this initial 30-day period. If this is done, the period is paused so that the consumer has the remainder of the 30-day period, or a further 7 days (whichever is longer) to check whether the repair or replacement has been successful, and to then decide whether or not to reject the goods.

When a consumer rejects goods he can claim a full refund, or in the case of hire, a refund for any part of the hire that was paid for but not supplied. A refund must be given without undue delay, and in any event within 14 days of the trader agreeing that the consumer is entitled to a refund.

In order to exercise the short-term right to reject (i.e. within the initial 30 days) the onus is on the consumer to prove that the goods are not of satisfactory quality, fit for purpose etc. With other alternative remedies, explained below, the position changes, and for the first 6 months after delivery the burden of proof is on the trader to show that the goods are not defective.

The trader is normally responsible for the cost of collecting the goods from the consumer. However, the contract can require the consumer to return goods to the place where he took possession of them. The consumer is not required to return the goods to this place unless this was agreed from the outset as part of the contract.

This is a complex area of the law and you should seek legal advice in case of doubt.

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